Buchard's Jewelers, Berea, OH

Buchard's Jewelers, located at 44 W Bridge St, Berea, OH 44017, is a well-regarded local jeweler specializing in engagement ring creation and repair services. The store has been a part of the Greater Cleveland community since 1988, providing personalized service under the ownership of Cathy B. and her knowledgeable staff. Customers appreciate the unique selections of estate jewelry and the ability to custom order special pieces, allowing for a truly personalized engagement ring experience.

The business operates in Cuyahoga County and offers various services, including custom designs and jewelry repairs. Customer service is highlighted in reviews, with many noting the friendly and professional demeanor of the staff. However, some reviews mention concerns related to the quality of repairs and customer service experiences, indicating a mixed atmosphere overall.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Highlights from customer feedback suggest a caring and helpful team, while some concerns were raised about certain repair and service experiences.

Best Review: A customer praised the knowledge and friendliness of the owner and staff, noting the welcoming atmosphere and quality jewelry available, making it their go-to destination for special pieces.

Worst Review: A reviewer expressed dissatisfaction with a negative experience regarding an engagement ring repair, stating they were charged for a broken prong and felt the staff blamed them for damage, leading to a poor impression.

Operating Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Cathy B.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.