Burkes Fine Jewelers is a well-established jewelry store located at 86 South Main Street, Kilmarnock, Virginia, serving the Northern Neck community since 1969. With a strong reputation for exceptional service, Burkes Fine Jewelers specializes in custom engagement ring creation, offering personalized design and repair services. The knowledgeable and friendly staff, including owners Fred and Karen Burke, are praised for their attentiveness and expertise in helping customers find the perfect piece, whether it's a unique engagement ring or a special gift.
Customers have noted the store's extensive selection and the quality of craftsmanship in the jewelry. Many reviews highlight the welcoming atmosphere, with the shop often described as a delightful experience where customers can enjoy complimentary Northern Neck Ginger Ale while they explore.
However, a few reviews indicate that there may be occasional issues with service, such as delays in repaired jewelry or miscommunication regarding item retrieval.
Overall Sentiment from Online Customer Reviews: 88% Positive, 8% Neutral, 4% Negative
**Best Review:** Denise commended Burkes Fine Jewelers for its vast selection and attentive service, noting that her husband has purchased significant pieces there.
**Worst Review:** Susan shared a negative experience regarding a tangled necklace chain that took an extended time to retrieve, leading to frustration over poor communication.
Operating Hours:
- Monday: 9:30 AM - 5:00 PM
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 34
Store Phone Number: 8044351302