Burt's Jewelers, located at 1676 NE Miami Gardens Dr, North Miami Beach, FL, is a well-regarded choice for anyone seeking to create a custom engagement ring in Broward County. With over 50 years of experience, this family-owned store shines in its ability to cater to both jewelry enthusiasts and casual shoppers alike.
The friendly atmosphere makes it a breeze to explore their impressive selection of rings and fine jewelry. The knowledgeable staff, including owner Lloyd A., take pride in providing personalized service. They are recognized for their ability to listen carefully and transform customer visions into beautiful, unique pieces. Many clients have highlighted the store’s warm customer service, which often leaves them feeling treated like family. However, a handful of reviews mention occasional delays or issues with communication.
Customer Sentiment: Approximately 85% of customers are highly satisfied, while 10% express neutral feelings and around 5% report negative experiences.
Opening Hours:
- Monday: 10:00 AM – 5:30 PM
- Tuesday: 10:00 AM – 5:30 PM
- Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 5:30 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 5:30 PM
- Sunday: Closed
Best Review: David praised Burt's for their affordable prices and quick turnaround on watch battery replacements, remarking on the friendly and professional service he received.
Worst Review: Nir experienced poor customer service when visiting the store, feeling undervalued and brushed off by the staff, which left a lasting negative impression on him.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 124
Store Phone Number: 3059479999