Calhoun Jewelers, located at 500 Main Street, Royersford, PA 19468, is a reputable jeweler recognized for its fine engagement ring creation and excellent customer service. This store has been a cornerstone of the community since 1951, providing a wide array of services including custom jewelry design, jewelry repair, and appraisals. Owned by Cathy Calhoun, the shop prides itself on offering a personalized experience with a dedicated team, including Richard, who is noted for his exceptional customer service.
With a total of 107 reviews analyzed, the reviews reflect a mixture of positive and negative sentiments. Many customers highlight the knowledgeable staff, the unique selection of estate jewelry, and the commitment to customer care. Positive feedback frequently mentions that the staff goes above and beyond to help customers find the perfect engagement ring and complete their jewelry needs.
However, some reviews express concerns about pricing and communication issues, particularly regarding expectations for service times and costs for repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
**Opening Hours**
| Day | Hours |
|-----------|-----------------|
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
Staff members mentioned include Cathy Calhoun and Richard.
Best Review: A customer named Nancy praised the jeweler for their excellent service, as they quickly tightened her engagement ring before her flight, expressing appreciation for the attentive staff.
Worst Review: A negative review from a user highlighted a frustrating experience regarding appraisal communication, where they were rudely informed that the previous information about appraisals was incorrect, leaving them dissatisfied.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 107