Caparo Jewelers, located at 36 E Germantown Pike, Norristown, PA 19401, is a distinguished jeweler specializing in engagement ring creation and comprehensive jewelry services. The store, family-owned since 1976 and managed by Joseph Caparo Jr., prides itself on personalized customer service and craftsmanship. The knowledgeable staff, including Paul, is recognized for their dedication to helping customers find the perfect engagement ring, providing tailored guidance throughout the selection process.

The store offers a range of services, from custom jewelry design to repair work, ensuring a complete jewelry experience for customers in Montgomery County. With a solid rating of 4.3 based on 51 reviews, many customers commend the expertise and friendliness of the staff, noting their willingness to assist with cleaning, resizing, and customizing pieces. However, some reviews indicate concerns regarding the strong scent of perfume in the store, which has affected some customers’ experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Opening Hours:**
- Monday to Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

**Staff Members:**
- Joseph Caparo Jr.
- Paul Saraceni

Best Review: A customer praised Caparo Jewelers for their friendly and knowledgeable staff, highlighting an exceptional engagement ring shopping experience with plenty of informative support throughout the process.

Worst Review: A customer expressed dissatisfaction due to the overwhelming scent of perfume in the store, which caused discomfort and ultimately led them to decide against returning.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.