Caplan's Jewelry Store, located at 159 Main Ave, Weston, WV, has been a reliable destination for engagement ring creation and more since 1927. As a family-owned business, they pride themselves on exceptional service and a welcoming atmosphere, making it a favorite in Lewis County.
Specializing in custom engagement rings, Caplan's offers a diverse selection of fine jewelry, along with repairs and restoration services for treasured pieces. The knowledgeable staff, including family members who have taken over the business throughout the years, ensure that customers receive personalized help tailored to their vision. Reviews highlight the friendly and attentive service, with many customers appreciating how the team listens to their desires while providing expert recommendations.
Customer Sentiment: About 80% of visitors are very pleased with their experiences, while 10% have had neutral encounters and 10% have reported less satisfactory service.
Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed
Best Review: Larry mentioned how highly he recommends Caplan's for their family-oriented atmosphere and outstanding service, making him feel valued as a customer.
Worst Review: Timothy voiced disappointment about the limited selection and described the staff as somewhat cold during his visit.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 48
Store Phone Number: 3042692638