Caporale's Custom Jewelry is a distinguished jewelry store located at 110 W Walnut St, Watseka, IL 60970, specializing in creating exquisite engagement rings and providing a range of jewelry services. The store is staffed by skilled jewelers, ensuring expert craftsmanship for custom pieces and repairs. Customers appreciate the friendly atmosphere and personalized service offered by the knowledgeable team, particularly highlighting their custom engagement ring design services.
While many reviews indicate a high level of satisfaction with the quality and service provided, some negative experiences noted concerns over customer service issues. Overall, Caporale's Custom Jewelry maintains a solid reputation in Iroquois County, supported by a mix of positive and critical feedback.
Overall Sentiment from Online Customer Reviews:
Positive: 67%
Neutral: 10%
Negative: 23%
Opening Hours:
- Friday: 10 am - 5:30 pm
- Saturday: 10 am - 5:30 pm
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 am - 5:30 pm
- Wednesday: 10 am - 5:30 pm
- Thursday: 10 am - 5:30 pm
Staff Members:
- Tony Caporale
Best Review: Marc noted that Caporale's Custom Jewelry offers better prices than big box stores and emphasizes excellent customer service with no pressure tactics.
Worst Review: Timothy expressed disappointment after being told that his silver was not real, despite his confidence in its authenticity, leading him to choose not to return.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72%
Total Customer Feedback Reviewed: 27
Store Phone Number: 8154322300