Capper Jewelry, located at 4 N Washington Ave, Iola, KS 66749, is a reputable jeweler renowned for its exceptional engagement ring creation and personalized service. The business, family-owned and operating for over five decades, prides itself on treating customers like family. They offer a wide range of services, including jewelry repair, custom design, and guidance for selecting the perfect bridal jewelry.
Operating hours are as follows:
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 10:00 am – 5:30 pm |
| Wednesday | 10:00 am – 5:30 pm |
| Thursday | 10:00 am – 5:30 pm |
| Friday | 10:00 am – 5:00 pm |
| Saturday | 10:00 am – 1:30 pm |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The reviews indicate a predominantly positive sentiment, with approximately 93% positive, 6% neutral, and 1% negative. Customers frequently highlight the friendly service, expertise, and family-oriented approach while expressing some minor concerns about the ambience of the store.
Best Review: Brenda noted the excellent customer service and friendly atmosphere, stating that the staff handled her inquiries with care and attention, making the process enjoyable.
Worst Review: Debra pointed out an issue with the store's smoke smell that affected her visit, expressing difficulty due to her asthma; however, she still acknowledged the beautiful selection and helpfulness of the staff.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 96%
Total Customer Feedback Reviewed: 36
Store Phone Number: 6203655912