Carol & Co Fine Jewelry, located at 1731 Midland Trail, Shelbyville, KY, is a cherished destination for engagement ring creation and other fine jewelry services in Shelby County. This family-owned jewelry store, led by Carol Lucas and jeweler Nathan Strickland, has built a reputation over 25 years for its custom design capabilities and attentive customer service. With a focus on high-quality craftsmanship, clients can expect a personalized experience when creating their dream engagement ring.
The reviews of Carol & Co Fine Jewelry reflect a highly positive atmosphere, with customers expressing gratitude for the friendly staff and expert craftsmanship. Positive sentiments account for an impressive 95% of feedback, indicative of a strong service-oriented culture. However, customers should note that the store is reported as permanently closed despite the commendations.
Operating hours are as follows:
| Day | Hours |
|-----------|------------------|
| Monday | 9:30 AM - 5:30 PM |
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 7:00 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | 9:30 AM - 3:30 PM |
| Sunday | Closed |
Notable staff members include Carol Lucas and Nathan Strickland, recognized for their expertise and commitment to customer satisfaction.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 5%
Negative: 0%
Best Review:
Kevin appreciates the exceptional customer service at Carol & Co, emphasizing the memorable experience and quality of service provided by the staff.
Worst Review:
At this time, no customer reviews have been found. We will continue to monitor the web for any feedback related to this store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 20
Store Phone Number: 5026330076