Carroll Jewelry and Repair Wylie TX

Carroll Jewelry, located at 113 N Ballard Ave, Wylie, TX 75098, is a jewelry store known for various services, particularly engagement ring creation and jewelry repair. The owner, Mike Carroll, has garnered attention for both his craftsmanship and customer service. The store's phone number is (972) 429-8576, and it operates within Collin County.

The reviews indicate a mixed reception. Positive sentiments highlight Mike Carroll's ability to repair jewelry at affordable prices and a good selection of new pieces offered. Customers appreciate the friendly atmosphere and the skills of the jeweler. However, numerous negative reviews suggest ongoing issues with customer service and timely repairs, indicating that many customers have faced dissatisfaction due to poor communication regarding order status and unexpected delays.

Overall Sentiment from Online Customer Reviews:
Positive: 20%
Neutral: 15%
Negative: 65%

Best Review:
A customer praised Mike Carroll for his exceptional skills in jewelry repair at reasonable prices, emphasizing the overall value and variety offered at Carroll Jewelry.

Worst Review:
Another customer expressed deep disappointment regarding a poor experience with their engagement ring repair, highlighting multiple trips and failures to locate their item, leading to a lack of trust in the service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed
- Thursday: Closed
- Friday: Closed
- Saturday: Closed
- Sunday: Closed

Staff:
- Mike Carroll