Carson Jewelry & Loan in Carson City, NV, is highly regarded for its exceptional services in engagement ring creation and customization. Located at 308 N Carson St, Carson City, NV 89701, with a contact number of (775) 883-1717, this jewelry store offers a friendly atmosphere complemented by knowledgeable staff, including Mark and Anthony. Customers appreciate the extensive selection of jewelry, including diamonds and custom pieces, as well as the ability to obtain a 100% satisfaction guarantee on all purchases.

With a total of 362 reviews collected online, the store exhibits a welcoming service approach and a commitment to quality. Positive reviews frequently highlight the staff's professionalism, great customer service, and the ability to work closely with clients to ensure they find the perfect engagement ring. Many customers mention the pleasant shopping experience and the assurance of outstanding workmanship in ring creation.

However, there are some negative sentiments indicated in customer feedback. Instances of miscommunication regarding pricing and appraisals have been reported. A few users expressed frustration over specific transactions, suggesting customers should thoroughly verify their items before completing purchases.

Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 10%
Negative: 3%

Best Review:
Montana praised the store for its variety and fantastic employees, particularly highlighting Jamie for her patient assistance, as well as Anthony for great deals.

Worst Review:
Hanna expressed disappointment over a rude interaction when inquiring about appraisals, stating that the staff's dismissive attitude would discourage future visits.

Opening Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: 10:00 AM - 6:00 PM

Staff Members:
- Mark
- Anthony

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.