Carter Jewelers is a respected jewelry store located in Bolivar, MO, specializing in the creation of custom engagement rings and providing a variety of jewelry and watch repair services. The store has established a solid reputation over the years, under the ownership of Gary Carter, who has an extensive background in gemstones and custom design. Carter Jewelers operates in Polk County and is renowned for its personalized service and exceptional craftsmanship.
Customers have appreciated the professionalism and friendliness of the staff, often highlighting their expertise in jewelry repairs and custom designs. A substantial number of reviews—40 in total—indicate that many clients have had very positive experiences, especially regarding the creation and repair of engagement rings. Customers praised the quick turnarounds on repairs and the ability to design custom pieces that reflect personal styles.
However, there are some negative sentiments from customers who expressed dissatisfaction with specific aspects of service, particularly regarding communication and the outcomes of certain repairs. This highlights the variability in customer experiences that can occur in any service industry.
Overall Sentiment from Online Customer Reviews:
- Positive: 86%
- Neutral: 9%
- Negative: 5%
Operating Hours:
| Day | Hours |
|-----------|---------------------------|
| Monday | Closed |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 12:00 PM |
| Sunday | Closed |
Staff Members: Gary Carter
Best Review:
A customer expressed their gratitude for the incredible service they received at Carter Jewelers when repairing a treasured family piece, noting the craftsmanship and fast turnaround time.
Worst Review:
Another customer reported a disappointing experience with the repair of an antique engagement ring, claiming the outcome did not meet their expectations and resulted in the loss of unique details.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90.5%
Total Customer Feedback Reviewed: 40
Store Phone Number: 4173262572