Casa D'oro Diamonds & Fine Jewelry, Custom Engagement Rings in Mars , PA

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77.5% Score | Casa D'oro Diamonds & Fine Jewelry, Mars, PA

Casa D'Oro Diamonds and Fine Jewelry is a distinguished jewelry store located at 910 Sheraton Drive, Mars, PA 16046, nestled within the DoubleTree by Hilton Hotel. This establishment has built a solid reputation in engagement ring creation, providing an extensive range of services, including custom design and repair, alongside a broad selection of luxury watches and jewelry.

With a focus on crafting exquisite engagement rings, Casa D'Oro is known for its knowledgeable staff and exceptional customer service. The team, including Vice President Sandy Ruse and Sales Consultants Lisa Poffenberger and Diane Ketterer, is dedicated to ensuring each client's experience is personalized and fulfilling. Their commitment to quality is evident in the praise they receive from satisfied customers.

Operating hours for Casa D'Oro are as follows:
- Monday: 10 AM – 6 PM
- Tuesday: 10 AM – 6 PM
- Wednesday: 10 AM – 6 PM
- Thursday: 10 AM – 7 PM
- Friday: 10 AM – 6 PM
- Saturday: 10 AM – 4 PM
- Sunday: Closed

The reviews compiled for Casa D'Oro include a total of 186 reviews, offering a balanced view of customer sentiments about their services.

Overall Sentiment from Online Customer Reviews:
The overall response from customers reveals a generally positive atmosphere surrounding Casa D'Oro, with approximately 70% positive, 15% neutral, and 15% negative sentiments. Customers have frequently highlighted the store's outstanding selection and knowledgeable staff, while some negative feedback has pointed out issues regarding service inconsistencies.

Best Review:
A customer named Angela expressed that the team at Casa D'Oro made her engagement ring shopping experience incredibly easy and enjoyable, commending the staff for their exceptional knowledge and support.

Worst Review:
Danielle criticized the jeweler for damaging her engagement ring during a repair, feeling that the handling of her valuables was disrespectful and led to a ruinous situation.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members Mentioned:
- Sandy Ruse
- Diane Ketterer
- Lisa Poffenberger

Positivity Score: 77.5%
Total Customer Feedback Reviewed: 186

Store Phone Number: 7247762424

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77.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Casa D'oro Diamonds & Fine Jewelry

Location, location, location! Much like real estate, when it comes to popping the question, the location where you chose to propose sets the tone for the whole event. The best place to propose near Mars, PA is either a romantic hike up Mount Washington, or an intimate candle-lit dinner at Off The Hook, a swanky seafood restaurant.

The best time to buy a diamond engagement ring is anytime. The expert staff at Casa D'oro Jewelers is always ready to assist any client who walks through our doors all year round. From holidays to anniversaries, our top jewelers provide the best engagement ring services in the Mars, PA area.

Our master crafters promise to treat every client's ring as a representation of the couple's unique love story-- that's why you can expect it to take 1-2 weeks for the process of creating your ring.

When it comes to diamond engagement rings, there certainly are a lot of facets (pun intended!) to consider. The most popular diamond cuts in the Mars, PA area are Cushion Cut Diamonds, Round Cut Diamonds, and Oval Diamonds. Oval and round are true to their shapes, Cushion Cuts are simply a rounded square shape. The most common setting for diamond engagement rings is a halo setting, which includes smaller stones surrounding the center stone. Casa D'oro Jewelers staff are always here to consult with if you're unsure of any technical aspects of the diamond.

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