Casella Jewelers, located at 355 Furys Ferry Rd, Augusta, GA 30907, is a renowned jeweler in Columbia County, specializing in personalized engagement ring creation and exceptional customer service. This intimate jewelry shop offers an impressive selection of unique jewelry pieces, alongside in-house repair services that enhance the value of customers' treasured items. With a focus on quality craftsmanship, Casella Jewelers has earned a stellar reputation among locals, thanks to the dedication of owner Joe Casella and his knowledgeable staff. The store caters to both design and repair needs, making it a one-stop destination for jewelry enthusiasts.

The reviews reflect a strong preference for the engagement ring creation services and the overall customer experience offered by the team. Positive reviews highlight the swift repair services, friendly staff, and the custom creations produced by the jeweler. Customers praise the exceptional craftsmanship, particularly in restoring and enhancing older jewelry. However, there are a few mentions of less favorable interactions, particularly regarding customer service responses, with some reviewers expressing disappointment over perceived rudeness.

Overall sentiment from online customer reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

Best Review: A customer named Sadie expressed their delight at the restoration of their wedding set, noting remarkable improvements in appearance and praising the craftsmanship and reasonable pricing.

Worst Review: Dan shared his disappointment after being informed that the jeweler only works on specific expensive brands, leading him to question their service offerings.

Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed

Staff members mentioned:
- Joe Casella

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.