Cash City Jewelry and Loan Alsip IL
Cash City Jewelry and Loan, located at 12300 S Cicero Ave, Unit D, Alsip, IL, is a family-owned jewelry store and pawn shop that specializes in engagement ring creation, gold jewelry buying, and providing cash loans on high-value items. Customers can find a friendly and knowledgeable staff, including the owner Paulie, who ensures a welcoming atmosphere and offers competitive prices for jewelry transactions. This shop has received a total of 63 reviews, highlighting a mix of sentiments.
Positive reviews emphasize exceptional customer service, fair offers for gold and jewelry, and a trusted reputation for providing good deals compared to competitors. Customers have appreciated the attentive approach from the staff, who make the process of selling or designing engagement rings seamless and enjoyable.
Conversely, some negative feedback points to instances of rudeness from staff and complaints about inconsistent customer service, particularly concerning business hours. A few customers have reported feeling dismissed if they arrived close to closing time or if they were not valued as potential customers.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
**Opening Hours:**
| Day | Hours |
|-----------|------------------|
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 5:00 PM |
| Sunday | 11:00 AM - 2:00 PM |
**Staff Members:**
- Paulie (Owner)
Best Review:
A customer praised Cash City Jewelry and Loan for providing an impressive offer for old and broken jewelry, sharing that the staff was friendly and the store secure, making them feel comfortable during the transaction.
Worst Review:
Another customer mentioned experiencing rudeness from the owner when attempting to purchase jewelry shortly before closing, feeling that the interaction was unwelcoming and claimed they would not recommend the shop based on this experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
