Caskey's Jewelry, located at 2500 US Highway 60 E, Morehead, KY 40351, operates from Monday to Friday, 9 am to 5 pm, Saturday from 9 am to 2 pm, and is closed on Sunday. They can be reached at (606) 784-2782. Established in 1960, Caskey's Jewelry is the largest buyer and seller of fine jewelry in the gateway region, offering a wide selection of gold, silver, diamonds, and semi-precious stones. Their services include not only engagement ring creation but also repairs, engraving, casting, and custom designs, all performed on-site.
The feedback from online reviews indicates that Caskey's Jewelry has an overall positive reputation among customers. After analyzing 43 reviews, approximately 76% (33 reviews) reflect positive sentiments, 14% (6 reviews) provide neutral feedback, and 10% (4 reviews) express negative experiences.
Positive comments highlight the friendly staff, excellent customer service, and competitive prices, particularly concerning repairs and jewelry purchases. Many customers appreciate the helpfulness of the staff and the variety of jewelry offered. In contrast, some negative reviews mention issues related to product quality and customer service experiences, specifically around engagement ring resizing that did not meet expectations.
Best Review: Joe praised Caskey's for its friendly staff and diverse selection of jewelry, especially noting the helpfulness and absence of pressure during the buying process.
Worst Review: Shy expressed disappointment with a botched engagement ring resizing, stating that the staff was indifferent to the issue, and left them without the desired ring.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
| Day | Hours |
|-----------|---------------|
| Monday | 9 am – 5 pm |
| Tuesday | 9 am – 5 pm |
| Wednesday | 9 am – 5 pm |
| Thursday | 9 am – 5 pm |
| Friday | 9 am – 5 pm |
| Saturday | 9 am – 2 pm |
| Sunday | Closed |
Staff members include Regina Caskey, the General Manager.