Caves Jewelry, located at 1020 E Main St, Midlothian, TX 76065, is renowned for its exceptional engagement ring creation and personalized service. Operating in Ellis County, this family-owned jeweler has been a community staple since 1985, founded by Jerry Caves and now managed by his son Chris Caves. Their commitment to high-quality service is reflected in the skills of their knowledgeable staff, who guide customers through the engagement ring design process, from initial concepts to final pieces.

The store specializes in custom jewelry design, focusing on engagement rings and quality selection of loose diamonds. Customers can expect a warm, friendly atmosphere where their preferences and needs are prioritized. Many reviews highlight the staff's attentiveness and ability to educate clients about their choices.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Highlight Reviews:
Best Review: Bryan praised the amazing service staff, noting their helpfulness in making the daunting process of buying diamonds easier.
Worst Review: Janet shared her dissatisfaction regarding a miscommunication related to a pearl necklace repair, expressing frustration over the additional charges and lack of clarity.

**Opening Hours**:
- Sunday: Closed
- Monday: Closed
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM

Staff Members: Jerry Caves, Chris Caves

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.