Chalet of Jewelry in Decatur TX
Chalet of Jewelry, located at 1208 FM 51 Suite D, Decatur, TX 76234, offers a comprehensive range of services specializing in engagement ring creation and customization. With over 30 years of experience, this family-owned jewelry store is recognized for its exceptional customer service and high-quality products, including top designer brands like Citizen and Seiko. Customers appreciate the availability of both jewelry repair and watch services, ensuring they can find solutions for various jewelry-related needs.
The store maintains a friendly and welcoming atmosphere, as noted by numerous online reviews. Customers frequently commend the knowledgeable staff for their attentiveness and commitment to client satisfaction. The reviews also highlight the store's dedication to providing personal service, making it an ideal choice for creating custom engagement rings.
However, there are some concerns regarding inconsistent service hours, with reports of the store being closed during confirmed business times. Such experiences have led to some frustration among customers trying to visit the shop.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Highlight Reviews:
Best Review:
Nicolette praised Chalet of Jewelry as a reliable and family-oriented business, emphasizing the excellent remounting work they did on her wedding band, where they also checked and replaced several prongs. She expressed her deep appreciation for the quality and value of the services offered.
Worst Review:
A customer named JoAnna shared frustration over multiple visits to the shop only to find it closed during its scheduled hours, which left her disappointed with the reliability of the store's operations.
Operating Hours:
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 5:30 PM
- Sunday: Closed
- Monday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
