Chappuis Jewelers, located at 413 Central Ave N, Faribault, MN 55021, is a highly regarded jewelry store with a strong reputation for custom engagement ring creation and exceptional customer service. With over 90 years of experience in the industry, the store is family-owned and operated, showcasing a legacy of quality and craftsmanship that the community has come to appreciate. The current owners, Nate and Amy Chappuis, lead a dedicated team that specializes in creating unique, personalized engagement rings tailored specifically to clients’ desires. The knowledgeable staff is praised for their attentiveness and willingness to help customers navigate their options, ensuring a comfortable and enjoyable buying experience.

Operating in Rice County, Chappuis Jewelers provides a wide range of services, including custom jewelry design, jewelry repair, and consultations to help clients select the perfect pieces for special occasions. The store has garnered a substantial number of customer reviews, totaling 102, with an overwhelmingly positive sentiment.

Overall Sentiment from Online Customer Reviews:
Positive: 96%
Neutral: 3%
Negative: 1%

Highlights from the reviews indicate that customers frequently commend the friendly and attentive service provided by the staff, as well as the quality of the custom designs. However, a few reviews mentioned longer wait times during peak periods as a minor inconvenience.

Best Review:
A customer named Jeffrey highlighted the great atmosphere and exceptional service at Chappuis Jewelers, noting the friendly and professional assistance in selecting and designing his engagement ring.

Worst Review:
A reviewer named Deborah mentioned a slight dissatisfaction with unexpected adjustments needed for a purchased watch, although she acknowledged the staff's willingness to help with the issue.

Operating Hours:
| Day | Hours |
|-----------|---------------------------|
| Monday | Closed |
| Tuesday | 9:00 AM - 5:30 PM |
| Wednesday | 9:00 AM - 5:30 PM |
| Thursday | 9:00 AM - 5:30 PM |
| Friday | 9:00 AM - 5:30 PM |
| Saturday | By Appointment |
| Sunday | Closed |

Staff Members:
- Nate Chappuis
- Amy Chappuis

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.