Helzberg Diamonds Kansas City KS

Helzberg Diamonds, located at 1811 Village West Pkwy, Suite O-121, Kansas City, KS 66111, offers a comprehensive selection of engagement rings and custom jewelry creation. With a focus on quality and personalized service, this jeweler specializes in crafting unique engagement rings tailored to individual preferences. The knowledgeable staff, including associates like Camilla and Corey, are known for their exceptional customer service, assisting clients with expert guidance through the ring selection process.

However, customer reviews reflect a mix of experiences. Positive feedback highlights the attentive and friendly staff, with many customers praising the assistance they received while choosing their rings and the overall shopping atmosphere. On the contrary, some customers have expressed dissatisfaction with service delays and communication issues regarding ring orders and resizing.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Best Review: Mikayla appreciated the patience and humor of the staff during her engagement ring search, leading her to make a purchase from Helzberg Diamonds.

Worst Review: Rachel detailed a frustrating experience with her ring order, facing multiple delays and poor communication, ultimately leading her to decide against further business with the store.

**Opening Hours:**
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff Members:
- Camilla
- Corey

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.