Charles Fine Jewelry, located in Burlington, WA, is an independently owned jeweler known for its exceptional engagement ring creation and personalized service. The store prides itself on offering a wide selection of diamonds and custom design options tailored to meet each client's unique needs. With a team of knowledgeable staff, including co-owners Robyn Bates, Stephanie Mason, and Julie Mavar, customers receive attentive service in a friendly, relaxed environment.
The store's services include in-house repairs, custom jewelry designs, and insurance appraisals. With over 58 reviews compiled from various platforms, the feedback highlights the store's commitment to quality and customer satisfaction, particularly in helping clients find the perfect engagement rings.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Despite the overwhelmingly positive sentiment, some customers reported issues with jewelry repairs, suggesting a mixed experience in that area.
Best Review:
Michelle praised Charles Fine Jewelry for their great expertise and service, noting that they met her expectations with a refurbishment of her wedding ring.
Worst Review:
A customer named S T. expressed disappointment regarding repair work, citing that the quality did not meet their standards and indicating dissatisfaction with the response from the store regarding the issue.
**Address**: 1775 S Burlington Blvd, Burlington, WA 98233
**Phone Number**: 360-757-4367
**Operating Hours**:
Mon - Fri: 10 AM - 5:30 PM
Sat: 10 AM - 2 PM
Sun: Closed
Staff Members:
- Robyn Bates
- Stephanie Mason
- Julie Mavar
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 90%
Total Customer Feedback Reviewed: 58
Store Phone Number: 3607574367