Chatham Jewelers, located at 532 Main St, Chatham, MA 02633, has been a family-owned and operated jewelry store since 1951. With a strong reputation in Cape Cod, it specializes in custom engagement rings, diamonds, and colored gemstones, offering an outstanding customer service experience. The knowledgeable staff, led by team members Emily and Scott, guide clients through the engagement ring creation process, helping them design unique pieces tailored to personal styles and heritage.

Chatham Jewelers is noted for its wide variety of jewelry, including handcrafted designs inspired by Cape Cod. Their commitment to quality and customer satisfaction is reflected in numerous positive reviews, highlighting the friendly and professional service provided.

Despite overall positive feedback, there are occasional critiques regarding service delays; however, the store typically addresses these concerns with transparency and prompt communication.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Highlights from customer reviews reveal a strong appreciation for both engagement ring design and attentive service:

Best Review: Fitz noted the incredible experience with the team at Chatham Jewelers, particularly praising the creativity and extraordinary service offered during the custom ring process.

Worst Review: Paula expressed disappointment due to a lack of service attention when she visited, feeling overlooked despite multiple staff members present.

**Operating Hours:**
- Tuesday: 9 AM - 5 PM
- Wednesday: 9 AM - 5 PM
- Thursday: 9 AM - 5 PM
- Friday: 9 AM - 5 PM
- Saturday: 9 AM - 5 PM
- Sunday: Closed
- Monday: Closed

Staff Members: Emily, Scott

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*