Chimera Design, located at 208 E Main St in Lowell, MI, is a beloved local jewelry store that specializes in creating bespoke engagement rings. Serving the community since 2002, this family-owned business, operated by Julie Claire DeVoe and Cliff Yankovich, has gained a hard-earned reputation for its exceptional craftsmanship and personalized service.
Julie, the skilled bench jeweler, brings a wealth of knowledge to the table, having honed her craft over many years, while Cliff manages the front end, ensuring a welcoming atmosphere for all visitors. Together, they create a warm and inviting experience that encourages customers to share their visions for their dream rings. The couple's passion for jewelry design shines through in the custom pieces they offer, with clients often noting their willingness to accommodate personal touches in the design process.
Customer Sentiment: Approximately 85% of customers rave about their experiences, while 5% have mentioned feeling disappointed and another 10% expressed neutral sentiments.
Opening Hours:
- Monday: Closed
- Tuesday to Friday: 12:00 PM – 6:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Best Review: Shannon praised the wonderful service and friendly nature of the staff, emphasizing how they went above and beyond to help her select the perfect piece.
Worst Review: Sarah conveyed disappointment regarding a delay in receiving her order, feeling that communication could have been better during the process.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 39