Chipper's Jewelry, located at 21291 SR 410 E, Bonney Lake, WA 98391, is a family-owned jewelry store that has been serving the Pierce County area since 1974. Known for their exceptional engagement ring creation and personalized service, Chipper's offers a diverse range of jewelry and related services, including custom designs, appraisals, and on-site repair by experienced craftsmen. The staff, notably Kevin and Franz, are well-regarded for their friendly and knowledgeable assistance, ensuring that each customer’s vision is brought to life with care and expertise. Many customers express satisfaction with their unique engagement rings and the overall buying experience, which emphasizes personalized attention.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 95%
Neutral sentiment: 3%
Negative sentiment: 2%
Customer reviews highlight that clients appreciate the warm and welcoming atmosphere, along with the high-quality craftsmanship. However, a few customers noted delays in service or communication as areas for improvement.
Best Review:
Cindi remarked on the friendly service and the uniqueness of offerings at Chipper's Jewelry, stating that it has become her go-to jewelry store.
Worst Review:
Jeremy described a negative experience related to customer service, expressing dissatisfaction with how he felt overlooked despite the store’s busy moments.
Opening Hours:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff Members Mentioned:
- Kevin
- Franz
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 965
Store Phone Number: 2538637077