Christian Caine Design is a premier jewelry store located at 233 Lowe Dr, Shepherdstown, WV 25443, specializing in custom and original engagement ring designs. With a commitment to crafting exceptional pieces, the store is renowned for its personalized service and attention to detail, guided by head designer Christopher Rankin and his talented team. Customers can expect a collaborative approach, allowing for direct involvement in the design process, where their stories and preferences are key in creating a unique piece.

Operating in Jefferson County, Christian Caine Design is currently undergoing renovations at its main showroom but has relocated its facilities just a mile away to the Clarion Conference Center. The store offers a range of services, including custom jewelry design and repair, ensuring that clients find exactly what they envision for their engagement rings.

The business is well-rated across multiple platforms, with a total of 54 reviews considered. Feedback showcases a general sentiment towards personalized service and high-quality, artistic creations, though some reviews highlight less favorable interactions with certain staff members.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Positive reviews frequently mention the beautiful craftsmanship and excellent customer service, while some negative commentary focuses on specific staff experiences that left customers feeling undervalued.

Best Review: Trisha praised the exquisite quality and service at Christian Caine Design, highlighting the attention to detail throughout the engagement ring creation process.

Worst Review: Michele expressed disappointment over the treatment from certain staff members, describing experiences as condescending, which detracted from the overall customer experience.

**Operating Hours:**
- Tuesday: 11 AM - 5 PM
- Wednesday: 11 AM - 5 PM
- Thursday: 11 AM - 6 PM
- Friday: 11 AM - 5 PM
- Saturday: 10 AM - 2 PM
- Sunday: Closed
- Monday: Closed

**Staff Members Mentioned:**
- Christopher Rankin (Head Designer)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*