Cindy Michaels Jewelers, located at 176 Front Street in South Plainfield, NJ, is a charming local destination for customized engagement rings and more. This jewelry store has garnered attention for its personalized service and skilled craftsmanship, all set against the backdrop of the tight-knit community of Middlesex County.
With a solid 4.8-star rating from 16 reviews, customers often rave about the friendly staff led by Ed, who is known for his expertise and keen understanding of customer preferences. Many appreciate the quick turnaround time for services like ring resizing, with one customer even mentioning that Ed was able to size a ring within an hour. This kind of attentive service makes the experience special for those seeking unique pieces.
However, no business is without its challenges. A few customers have reported slight issues with service consistency, reflecting occasional communication hiccups during busy periods. Overall, about 80% of customers express high satisfaction, while 10% remain neutral, and another 10% share concerns about service delivery.
**Opening Hours:**
- Wednesday to Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday and Monday: Closed
- Tuesday: 10:00 AM – 5:00 PM
**Best Review:** Anna highlighted the wonderful service when she and her sister surprised their mother with a ring. Ed sized it quickly, catering to their time constraints and making them feel valued.
**Worst Review:** One customer, Chris, noted that while the repair work was good, there were delays that left him feeling somewhat frustrated.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 16
Store Phone Number: 9087694264