City Jewelry, Kaneohe, HI

City Jewelry, located at 46-023 Kamehameha Hwy. Unit E, Kaneohe, Hawaii 96744, is a well-regarded jeweler specializing in engagement ring creation and custom Hawaiian heirloom jewelry. With a strong emphasis on craftsmanship and personalized service, City Jewelry has been serving the residents of Oahu for nearly three decades.

This jeweler is known for its friendly and knowledgeable staff, including owners Scott and Sophie, who are praised for their dedication to creating unique engagement rings tailored to individual tastes. City Jewelry offers various services such as jewelry repair, cleaning, and custom jewelry design, ensuring that every customer’s vision comes to life. Customers frequently highlight the good quality of materials and craftsmanship.

With a total of 37 reviews reviewed, the sentiment around City Jewelry is generally positive, with customers appreciating the quality and service. However, there are some negative experiences noted, particularly related to customer service and product expectations.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review: A customer named Lyssa shared their long history with City Jewelry, noting their family's loyalty to the store for over 20 years due to the excellent quality and helpful staff, specifically praising Sophie for her assistance in selecting jewelry.

Worst Review: Jackie expressed disappointment in their experience, labeling the store as dishonest after receiving a promise of authentic jade only to find it was not as described, leading to a significant loss in trust.

**Opening Hours:**
- Monday: 11:00 AM - 6:00 PM
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed

**Staff Members:**
- Scott
- Sophie

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.