The Classic Horse Equestrian Jewelry Collection, located at 4010 S Oak St, Metamora, MI 48455, is a distinguished jeweler in Lapeer County specializing in custom engagement ring creation and repair services. With a focus on quality craftsmanship, the skilled staff, led by owner Zorka Pondell, is dedicated to designing unique pieces that reflect the personal style of each customer. The store is known for its beautiful equestrian-themed jewelry, alongside a range of artistic creations that elevate the experience of selecting an engagement ring.
Operating hours are as follows:
- Saturday: 10 AM – 8 PM
- Sunday: 10:30 AM – 6 PM
- Monday: Closed
- Tuesday: 12 PM – 5 PM
- Wednesday: 12 PM – 5 PM
- Thursday: 11 AM – 7 PM
- Friday: 11 AM – 7 PM
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
The store has received 24 reviews, showcasing a predominantly positive atmosphere. Customers frequently commend the professionalism and creativity of Zorka, alongside the welcoming nature of the staff, emphasizing excellent customer service during the engagement ring design process. However, there was mention of occasional issues regarding customer service responsiveness from a small segment of reviewers.
Best Review: Sarah noted that every interaction at the store was enjoyable and praised Zorka for her exceptional service and ability to keep costs low while delivering outstanding quality in repairs.
Worst Review: Amy expressed dissatisfaction with her experience, indicating that a staff member seemed distracted and inattentive, leaving her feeling unacknowledged during her visit.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 24
Store Phone Number: 8106783537