Classic Jewelers, located at 3227 Robert C Byrd Dr, Beckley, WV 25801, is a well-regarded jewelry repair service that also specializes in the creation of custom engagement rings. The shop has been serving the community since 1983 and is known for its personalized approach to jewelry design and repair services, including ring sizing, chain repair, and watch servicing. The experienced staff is committed to meeting customer needs, from quick repairs to comprehensive redesigns.
The store has garnered 30 reviews, offering a mix of positive and negative feedback. Many customers appreciate the quality of work and the friendly nature of the staff, noting that the owner, known affectionately as “Sparky,” delivers great service with a hometown feel. However, there are some concerns about the timeliness of services, with customers expressing frustration over delays in receiving their jewelry.
Overall Sentiment from Online Customer Reviews:
- Positive: 68%
- Neutral: 20%
- Negative: 12%
Best Review: James highlighted that Classic Jewelers is the only place he would trust with his jewelry, praising the high quality of work and the friendly service.
Worst Review: Jhasmin mentioned significant delays in getting her necklace back, noting frequent closures and a lack of communication regarding her order.
**Operating Hours:**
- Monday: 12 PM - 4 PM
- Tuesday: 12 PM - 4 PM
- Wednesday: Closed
- Thursday: 12 PM - 4 PM
- Friday: 12 PM - 4 PM
- Saturday: Closed
- Sunday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 78%
Total Customer Feedback Reviewed: 30
Store Phone Number: 3042554653