Clayton Jewelers, located at 662 Main St, Lafayette, IN 47901, is a premier destination for those seeking to craft the perfect engagement ring. Known for their commitment to exceptional customer service and high-quality craftsmanship, this jeweler specializes in engagement rings and offers a wide variety of jewelry services, including repair and engraving.
The owner, GR Clayton, along with his knowledgeable team, is dedicated to ensuring a personalized and satisfying experience for customers. Reviews indicate a generally positive sentiment towards their engagement ring selection and repair services. Many customers highlight the pleasant and professional service they received when creating custom pieces. They appreciate the time and effort the staff invests in understanding their needs.
However, some negative feedback suggests frustration regarding customer interactions, particularly concerning finger sizing policies, with reports of dismissive attitudes in a few instances. It is important to note that experiences may vary based on individual circumstances.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 10%
Negative: 20%
**Operating Hours:**
| Day | Hours |
|-----------|-------------------------|
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 3:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |
| Monday | Closed |
Staff Members mentioned:
- GR Clayton (Owner)
Best Review:
A customer noted the outstanding customer service and fair pricing for watch battery replacements, praising the unique selection of jewelry available at Clayton Jewelers.
Worst Review:
Another customer reported a disappointing experience, mentioning that the staff was rude and unhelpful when asked to size their finger, which left a negative impression.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 36
Store Phone Number: 7658380304