Coats Jewelers, located at 109 E Houston St, Cleveland, TX, is a distinguished jewelry establishment known for its exceptional engagement ring creation services. Established in 1932, this family-owned business has built a reputation for exquisite craftsmanship and personalized customer care under the leadership of Bobby R Coats Sr. and his knowledgeable staff. The store provides a range of services, including jewelry and watch repair, gold buying, and custom design, ensuring that every customer's unique needs are met.

The engagement ring selection is particularly praised, as the store's skilled goldsmiths and gemologists assist clients in choosing the perfect piece that beautifully reflects their love story. Coats Jewelers has garnered substantial positive feedback, with a total of 115 reviews showcasing its dedication to quality and customer satisfaction.

Overall Sentiment from Online Customer Reviews:
- Positive: 95%
- Neutral: 3%
- Negative: 2%

The response to Coats Jewelers is overwhelmingly positive, with many customers highlighting the friendly and knowledgeable service, the beautiful selection of jewelry, and the warm, welcoming atmosphere.

Best Review:
A reviewer named Cateya praised the family-run business for its friendly atmosphere and knowledgeable staff, emphasizing the wonderful shopping experience they provided.

Worst Review:
A customer named Amanda expressed disappointment regarding an issue with resizing a ring, noting that the job did not meet her expectations.

Opening Hours:
- Monday to Friday: 8:30 AM - 5:30 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed

Staff members: Bobby R Coats Sr. and the dedicated team.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.