Cleveland Jewelry Exchange, located at 414 Northfield Rd, Bedford, OH, offers specialized services in engagement ring creation and a wide range of jewelry options. Operated by Larry Zilbert, who has over 30 years of experience in the jewelry business, the store is known for providing a stress-free and educational environment for customers looking to design custom pieces. The staff is often praised for their expertise and customer service, making the engagement ring selection process accessible and enjoyable.
Cleveland Jewelry Exchange holds a solid reputation in the community, with a total of 139 customer reviews. Positive feedback highlights the store's commitment to quality, reasonable pricing, and personalized service, while some negative reviews point to inconsistent customer experiences regarding service and interaction with the owner.
Overall Sentiment from Online Customer Reviews:
Positive: 72%
Neutral: 15%
Negative: 13%
Opening Hours:
Monday - Friday: 10:30 AM - 6:30 PM
Saturday: 10:30 AM - 5:00 PM
Sunday: Closed
Staff: Larry Zilbert
Best Review: A customer praised Larry for his excellent service in creating a custom engagement ring, mentioning how he provided the perfect design while staying within budget.
Worst Review: Another reviewer expressed frustration about their experience, noting that the owner was unhelpful and dismissive during their visit to the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 79.5%
Total Customer Feedback Reviewed: 139
Store Phone Number: 2165874653