Dorothy's Fine Jewelry, located at 22 Railroad Ave, Sayville, New York, has become a cherished destination for those looking to create their perfect engagement ring in Suffolk County. This delightful jewelry store is well-known for its custom design services, offering a full range of jewelry creation, repair, and appraisal services, all backed by the expertise of owner Dorothy, who is GIA certified.
The friendly atmosphere and helpful staff shine through in customer reviews. Visitors frequently commend the personalized attention they receive, with many noting how the team takes the time to truly understand their visions for unique engagement rings. Dorothy, along with her capable staff, is recognized for her approachability and expertise, making the experience both enjoyable and memorable. However, some patrons have pointed out challenges with communication and service consistency.
Customer Sentiment: Approximately 70% of customers express high satisfaction, while 20% share neutral sentiments and 10% mention difficulties with service.
Opening Hours:
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed
Best Review: Chris praised Dorothy's Fine Jewelry for the welcoming atmosphere and the knowledgeable staff who guided him through selecting the ideal engagement ring, making the whole process seamless.
Worst Review: Matthew expressed disappointment over the response he received while inquiring about ear piercing, feeling that the staff's attitude could have been more accommodating.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 17
Store Phone Number: 6312189360