Cloverdale Jewelers, located at 3326 Main Street, Millbrook, AL 36054, is a standout jewelry store renowned for its exceptional engagement ring creation services. With Rick Bailes at the helm, this family-oriented shop prioritizes customer service, offering unique designs and repairs tailored to individual tastes.

With a strong overall rating of 4.8 from 71 reviews gathered across various platforms, the jeweler has garnered a reputation for quality and craftsmanship. Customers frequently praise the shop for its friendly atmosphere and knowledgeable staff, noting their expertise in creating custom engagement rings and offering personalized service throughout the design process.

Positive reviews highlight the welcoming nature of the team, particularly Rick's attentive approach. Many customers appreciate the store's ability to provide stunning, one-of-a-kind pieces that cater to their preferences and budgets. The jewelry is often described as beautiful, with a commitment to quality evident in repairs and custom work.

However, a few negative reviews mention instances of perceived rudeness from staff during busy hours and miscommunication regarding repair timelines. While these experiences are less common, they reflect the occasional challenges small businesses face.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: George praised Cloverdale Jewelers for great service and highlighted the owner’s excellent work ethic, stating that Rick is a pleasure to work with.

Worst Review: Maitri expressed disappointment over the owner's rudeness during a watch pickup, feeling that the communication could have been better.

**Opening Hours:**
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 6 PM
- Sunday: Closed
- Monday: Closed

Staff: Rick Bailes

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*