Howard Jewelers, located at 217-02 Jamaica Ave, Queens Village, NY, is a cherished spot for those looking to create their dream engagement rings and access a variety of jewelry services. This family-run establishment, operating since 1951, has garnered a solid reputation in Queens County for its exceptional craftsmanship and warm customer service.
With a team led by owner Charles Cascio, the staff at Howard Jewelers is known for being friendly, attentive, and skilled in both jewelry design and repair. Many customers rave about the personalized experience, stating the team takes the time to listen to their ideas and guide them to create a piece that truly reflects their love story. The shop offers a range of services, including custom engagement ring design, watch repairs, resizing, and appraisals, catering to all jewelry needs in an approachable setting. While the majority of reviews tilt toward the positive, a few customers have highlighted issues such as pricing discrepancies or communication challenges.
Customer Sentiment: Approximately 75% of customers express high satisfaction with their experience, while 15% felt neutral about the service, and 10% reported encountering issues.
Opening Hours:
Monday: Closed
Tuesday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed
Best Review: Owen praised the high quality and fair prices of the jewelry, along with the outstanding watch repair services, feeling valued as a customer.
Worst Review: Ericka shared her disappointment regarding the watchband repair, stating the work fell apart shortly after, leading to frustration with the service.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 66