Coastal Jewelers, located at 28 Dock Square in Kennebunkport, Maine, is a family-owned establishment that has been serving the area since 2000. Known for its exceptional customer service and vast selection of unique jewelry, this jeweler specializes in creating custom engagement rings, including pieces featuring Maine's state gemstone, tourmaline. The staff, led by owner Susan MacDonald, is praised for its knowledge and personal attention throughout the engagement ring creation process.

Coastal Jewelers operates in York County and offers services including jewelry design, repair, and a welcoming atmosphere for all customers. The store hours are as follows:

| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | 10:00 AM - 5:00 PM |

Overall, customer reviews of Coastal Jewelers reveal a positive sentiment, with many highlighting the attentive service and quality of the jewelry. Out of 38 reviews analyzed, approximately 85% express positive feelings, leaving 10% neutral and 5% negative.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review:
Nancy praised Coastal Jewelers for their stunning selection of tourmaline pieces and emphasized the enjoyable experience while creating a custom jewelry piece.

Worst Review:
Mortimer expressed dissatisfaction with the high prices, describing the shop as catering to wealthier clientele and indicating it may not provide good value for money.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.