Coats Livingston Jewelers, located at 509 N Washington Ave, Livingston, TX 77351, operates in Polk County and is renowned for its engagement ring creation and jewelry repair services. The store is family-owned and provides a warm, welcoming atmosphere, where customers can expect attentive service from the knowledgeable staff. Several reviews highlight their expertise in designing custom engagement rings, making them a go-to for those seeking personalized jewelry.

Overall, reviews gathered from 65 sources indicate a mix of sentiments regarding customer experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 15%
Negative: 30%

Positive feedback often centers around excellent customer service and quality craftsmanship, with many clients praising the friendly and accommodating staff. However, some negative experiences report issues with pricing and repairs, with a few customers expressing dissatisfaction about the value received for certain services.

Best Review:
Toni Wilkinson noted that the service is of high quality and that the team provides friendly assistance, emphasizing how welcoming the store feels, making it easy for customers to return.

Worst Review:
Melissa R. criticized the pricing at Coats Livingston Jewelers, claiming the services were overpriced and expressed discomfort with the owner's intrusive questions.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
Monday to Friday: 9:00 AM – 5:30 PM

Staff: No specific staff names were mentioned in the provided reviews.