Cochise Jewelry Gold & Silver Exchange, located at 606 W 5th St, Benson, AZ 85602, offers a range of services specializing in the creation of custom engagement rings. Customers have noted the knowledgeable staff, described as helpful and fair in pricing, particularly praising the craftsmanship and quality of work performed. The shop maintains a friendly atmosphere, making it a preferred choice for jewelry needs, including repairs and custom pieces. However, some reviews reflect concerns about the availability of the owner, especially during peak times.

Customer feedback reveals a generally positive experience for those seeking engagement rings, although there have been occasional mentions of unprofessionalism during busy interactions.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

**Opening Hours**:
- Monday: 10:00 AM - 1:00 PM, 2:30 PM - 5:00 PM
- Tuesday: 10:00 AM - 1:00 PM, 2:30 PM - 5:00 PM
- Wednesday: Closed
- Thursday: 10:00 AM - 1:00 PM, 2:30 PM - 5:00 PM
- Friday: 10:00 AM - 1:00 PM, 2:30 PM - 5:00 PM
- Saturday: Closed
- Sunday: Closed

Best Review:
Laurel commended the store for its exceptional craftsmanship and quality, highlighting a positive experience with the local shop atmosphere.

Worst Review:
Cliff expressed frustration with the service when he felt disregarded during a busy moment, finding the interaction unprofessional.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.