Cole's Jewelers, located at 710 N. West Avenue, El Dorado, Arkansas, provides exceptional services in creating personalized engagement rings and jewelry. With a history dating back to 1974, the store has established a reputation for quality and fine craftsmanship. The owner, Cindy Leverette, alongside dedicated staff members, is committed to offering a modern selection of classic, trendy, and unique pieces, while also providing reliable jewelry repair services. Customers have praised the friendliness and customer service of the team, often highlighting their willingness to help and offer discounted prices.
In reviewing the 16 gathered customer reviews, it’s clear that the overall sentiment reflects a strong positive atmosphere. Many patrons appreciated the attentive service and range of products available. However, there were also negative comments regarding experiences related to jewelry repair and challenges with customer communication.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
**Opening Hours:**
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
**Staff Members:**
- Cindy Leverette
Best Review: A customer spoke highly of the friendly and courteous service provided at Cole's Jewelers, recommending it as the best jeweler in the area for its attentive staff.
Worst Review: A reviewer expressed dissatisfaction with the repair service, mentioning that their jewelry was not completed within a promised time frame, leading to a return of the payment without resolution.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 16
Store Phone Number: 8708620271