Collier's Jewelers, located at 717 S Madison St, Whiteville, NC 28472, is a well-regarded establishment specializing in the creation of exquisite engagement rings. The store is known for its exceptional customer service and knowledgeable staff, with Todd and Lori reportedly leading a team dedicated to providing a personal experience in jewelry selection and design. Collier's features an extensive selection of fine jewelry, including the option for customers to design their own rings with the assistance of experienced jewelers.

The store has gathered a total of 333 reviews, showcasing a generally positive atmosphere. Customers appreciate the friendly and accommodating environment, highlighting the exceptional craftsmanship in repairs and custom creations. The positive sentiment from the reviews is estimated at 82%, while neutral feedback stands at 12%, and negative sentiment at 6%.

Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 12%
Negative: 6%

Many reviews recount experiences with attentive service and high-quality merchandise, while a handful of customers express concerns over delays in repairs and communication issues.

Best Review: A customer praised Collier's for their top-notch service, noting the welcoming atmosphere and the impressive quality of their repair services, particularly for wedding sets.

Worst Review: One customer shared frustration over an extended repair process for a diamond tennis bracelet, experiencing significant delays without proper updates, ultimately resulting in dissatisfaction with the service provided.

Opening Hours:
Monday: Closed
Tuesday - Saturday: 9:30 am - 5:30 pm
Sunday: Closed

Staff members mentioned include Todd and Lori.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.