Comfort & Son Jewelers, located at 3951 Vestal Parkway East, Vestal, NY 13850, is a family-owned and operated jewelry store that has been serving the Southern Tier of New York since 1932. Renowned for their exceptional engagement ring creation services, they offer a personal touch, guiding customers through the entire process of selecting and customizing their perfect piece. The team, led by knowledgeable staff members, prides itself on outstanding customer service, ensuring that each customer feels valued and respected during their experience.

In terms of reviews, Comfort & Son Jewelers has received a total of 66 reviews. The feedback is largely positive, with many customers praising the quality of the jewelry, the professionalism of the staff, and the store's willingness to go above and beyond, including repairing rings for free and providing exceptional help for engagement ring customization. However, a few negative sentiments exist, primarily regarding dissatisfaction with offers when selling jewelry.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review: A customer named Jacqueline highlighted the perfect results of her ring resizing and praised the friendly staff for their excellent service.

Worst Review: Scott expressed disappointment, stating that he felt insulted by a low buyback offer for his diamond engagement ring, feeling it was far below its value.

**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff members include Adam Comfort, who is noted for his dedication to customer satisfaction.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.