Rogers & Hollands Jewelers Valley View Mall La Crosse WI

Rogers & Hollands Jewelers, located at 3800 WI-16 Valley View Mall S173, La Crosse, WI 54601, operates in La Crosse County and is renowned for its engagement ring creation services, among other jewelry offerings. The store has accumulated a total of 56 reviews, indicating a mixture of customer feedback.

The jeweler is lauded for its friendly and knowledgeable staff, who provide exceptional service during the engagement ring selection process. Associates at the store are noted for their willingness to educate customers about diamonds, ensuring that they make informed choices. Many customers appreciate the personalized service, with some mentioning specific staff members who have provided great assistance.

However, there are negative sentiments concerning customer service issues. Some reviews point to experiences involving warranty claims and perceived mishandling of special orders, leading to frustration. Customers have highlighted inconsistent service quality, with some indicating a lack of accountability.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

**Highlight Reviews:**

Best Review: A customer praised the knowledgeable staff for their patience and helpfulness during the ring selection process, emphasizing the lack of pressure compared to other jewelers.

Worst Review: Another customer expressed frustration over warranty issues, noting how difficult it was to resolve problems and questioning the company's policies.

Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Mentioned: None specified.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*