Cortez Jewelers, located at 496 S. Corona Mall, Corona, CA 92879, is a family-owned jewelry store renowned for its exceptional engagement ring creation and customer service. With a strong reputation established over decades, the staff members, including the Cortez brothers, are praised for their knowledge and dedication to helping customers find or design their perfect rings. The store offers a variety of services, including custom jewelry design, repairs, and watch battery replacements, ensuring a comprehensive jewelry experience. The reviews reflect the genuine care the team exhibits, providing thorough explanations and personalized guidance throughout the engagement ring selection process.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 8%
Negative: 2%
Cortez Jewelers has garnered a total of 106 reviews, showcasing a mostly positive atmosphere, with many customers expressing satisfaction with the services received and the quality of craftsmanship.
Best Review:
A customer highlighted the exceptional service in helping to create a custom engagement ring that exceeded expectations, emphasizing the attentiveness and expertise displayed by the staff, particularly noting the reasonable pricing.
Worst Review:
One review mentioned a frustrating experience related to trust issues with a jeweler, indicating a brief negative interaction that contrasted sharply with the generally positive feedback received.
Opening Hours:
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
- Monday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 106