Corwin's Jewelers, located at 61 Main Street, Southampton, NY 11968, is a fifth-generation family-owned jewelry store known for its exceptional services, particularly in creating custom engagement rings. With a reputation built over 150 years, Corwin's offers a range of services including jewelry repairs, custom designs, watch repairs, and estate appraisals. The expert staff, led by knowledgeable owner Travis Corwin, are dedicated to providing personalized assistance to customers, ensuring that each ring is crafted to meet individual preferences and budgets.
The reviews reviewed tally 56, showcasing a mixed sentiment from customers regarding their experiences.
Overall Sentiment from Online Customer Reviews:
- Positive: 68%
- Neutral: 22%
- Negative: 10%
Customers have praised the store for its knowledgeable staff and the quality of engagement rings created, often noting the personalized service and attention to detail. However, some reviews highlighted issues with communication and customer service that led to dissatisfaction, particularly concerning repairs and changes to rings.
Best Review:
A recurring theme in positive reviews is that of excellent customer service and expertise. One customer, Jennifer, commended Travis for his exceptional skill in designing a diamond ring and necklace, expressing deep satisfaction with the results.
Worst Review:
Conversely, Cathy’s review indicates a troubling experience involving the repair of a vintage engagement ring, where she felt her original ring was replaced without her consent, resulting in significant distress.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
**Staff Members:**
- Travis Corwin
Positivity Score: 79%
Total Customer Feedback Reviewed: 56
Store Phone Number: 6312831980