Couch's Jewelers Anniston AL

Couch's Jewelers, located at 15 E 10th St, Anniston, AL 36201, is a family-run jewelry business with a rich history dating back to 1941. Known for its excellent engagement ring creation services, the store prides itself on treating every guest like family. The knowledgeable staff, which includes long-term jeweler Non, is committed to providing personalized service. With a strong emphasis on custom designs, Couch's Jewelers caters to special occasions while offering on-site repairs for all types of jewelry. The store has garnered a collection of 277 reviews from customers, reflecting a generally positive reputation in Calhoun County.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 90%
Neutral sentiment: 8%
Negative sentiment: 2%

Positive reviews highlight the store's exceptional customer service, the quality of craftsmanship in repairs, and the personalized attention given during the engagement ring design process. Customers frequently commend the knowledgeable staff for making the jewelry selection experience enjoyable.

Negative feedback primarily focuses on isolated issues related to pricing discrepancies, but these instances are outweighed by the many positive customer experiences.

Best Review:
Mary praised Couch's Jewelers for the friendly service and the exceptional selection of jewelry available, emphasizing a consistently positive experience.

Worst Review:
Angelina expressed concern over a charge increase for her jewelry repair, feeling there was a lack of clear communication about the pricing.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
- Monday: Closed

Staff Members:
- Non (jeweler)