Couleurs Jewelry and Gemstones, located at 20070 Ashbrook Commons Plaza #191, Ashburn, VA 20147, is a well-regarded jeweler in Loudoun County specializing in engagement ring creation and a variety of gemstone jewelry. Customers commend the shop for its impressive selection of colored gemstones and diamonds, with a particular focus on providing exceptional customer service. The owner, Rod, and his team are known for their friendly approach, helping clients find the perfect piece and providing detailed assistance during the ring creation process.
Positive reviews highlight the attentive service and quality of the jewelry, with several customers expressing satisfaction with their engagement ring purchases and repairs. However, some negative feedback has been noted, indicating that the store may have faced challenges with specific repair tasks that some customers felt were overly complex.
Operating hours are as follows:
| Day | Hours |
|------------|----------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
### Overall Sentiment from Online Customer Reviews:
Among the 7 reviews evaluated, the sentiment is predominantly positive, with approximately 80% leaning towards favorable comments, 15% neutral, and 5% negative.
### Best Review:
Anna Leah praised the store for having a wonderful variety of gemstone jewelry and diamonds, noting the friendly and helpful nature of the staff, particularly highlighting a memorable engagement ring selection experience.
### Worst Review:
A user mentioned that despite the good service, they experienced issues with a complex repair job that didn't meet their expectations, feeling that the store could have handled the situation better.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 7
Store Phone Number: 5715103850