County Line Jewelry, located at 1896 Urbana Pike #5A, Clarksburg, MD 20871, is a family-owned jewelry store known for its exceptional engagement ring creation services. Renowned for its customer service, County Line Jewelry offers custom design options, ensuring each piece reflects the unique vision of its clients. The owner, Jason Wade, and his dedicated team strive to provide high-quality workmanship and fair pricing, gaining a loyal customer base in Montgomery County.
Reviews from 24 customers indicate a generally positive experience at this jeweler. Positive feedback highlights the quality of craftsmanship, the owner’s willingness to educate customers about jewelry, and the reasonable prices for custom rings. Many reviewers commend the personalized service experienced by customers during their visits.
On the flip side, some customers voiced concerns related to availability, citing difficulties in reaching the owner and problems with response times. A few negative remarks mention a lack of presence during business hours, leaving customers frustrated.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Best Review: A customer praised Jason for his incredible assistance in designing a custom engagement ring, noting the attentive service and the beautiful final product.
Worst Review: One reviewer expressed frustration over the owner's inconsistent availability, stating they had to chase the owner for updates on their jewelry.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday to Friday: 10 AM - 5 PM
- Saturday: 10 AM - 2 PM
- Sunday: Closed
Staff: Jason Wade
Positivity Score: 85%
Total Customer Feedback Reviewed: 24
Store Phone Number: 3013632563