Courtyard Mfg. Jewelers, located at 210 Woodgate Dr S, Suite B, Brandon, MS 39042, is a reputable jewelry store specializing in engagement ring creation and custom jewelry designs. This locally-owned family business, established in 1978, prides itself on its commitment to customer service and craftsmanship, with Patrick Pipitone recognized for his expertise in jewelry design and repair.
With a total of 63 reviews reviewed, customers have generally reported a high level of satisfaction with the services offered at Courtyard Mfg. Jewelers. Positive sentiments highlight the exceptional craftsmanship and reasonable pricing, with many expressing appreciation for the quality of repairs and custom pieces created. Reviewers commend the personalized experience and unique designs, noting that Patrick is knowledgeable and attentive to clients' needs.
However, some negative feedback has emerged, including experiences of perceived unenthusiasm from staff, which led to feelings of being overlooked. This inconsistency in customer service reflects a need for improvement in certain interactions but is not pervasive.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
**Operating Hours:**
- Tuesday: 8 AM – 6 PM
- Wednesday: 8 AM – 6 PM
- Thursday: 8 AM – 6 PM
- Friday: 8 AM – 6 PM
- Saturday: 8 AM – 2 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Patrick Pipitone
Best Review:
Sheri praised the store for its exceptional results on her engagement ring redesign, highlighting the reasonable prices and honest communication throughout the process.
Worst Review:
Robyn expressed disappointment regarding her experience when visiting the store, feeling unwelcome and perceiving a lack of assistance from the staff.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 63
Store Phone Number: 6018256162