Cozzi Jewelers, located in Newtown Square, PA, is a family-owned jewelry store specializing in creating stunning engagement rings. Established in 1990 by Paul A. Cozzi Jr., the store has garnered a reputation for exceptional craftsmanship, personalized service, and a commitment to customer satisfaction. With over 200 reviews, customer feedback overwhelmingly praises the attentive and knowledgeable staff, particularly Paul's ability to guide clients through the ring design process. Many rave about the custom pieces crafted with care, highlighting the welcoming atmosphere of the shop.
Customers appreciate the availability of both standard and custom jewelry options, with particular emphasis on engagement rings. Cozzi Jewelers is recognized for its high-quality materials and stunning designs, serving the greater Philadelphia area in Delaware County. Clients consistently express satisfaction with the repairs and alterations offered alongside their excellent selection of jewelry, which includes watches and personalized gifts.
Operating hours are as follows:
| Day | Hours |
|-----------|--------------------|
| Monday | 11:00 AM - 5:30 PM |
| Tuesday | 10:30 AM - 7:00 PM |
| Wednesday | 10:30 AM - 5:30 PM |
| Thursday | 10:30 AM - 7:00 PM |
| Friday | 10:30 AM - 5:30 PM |
| Saturday | 10:30 AM - 4:00 PM |
| Sunday | Closed |
The store can be reached at (610) 789-1007.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from reviews indicates a highly positive customer experience, with approximately 95% positive feedback, 4% neutral, and 1% negative. Reviewers consistently commend the attention to detail, quality of work, and the friendly atmosphere created by the staff.
Best Review:
A customer named Matt expressed his satisfaction with the entire engagement ring purchase process, praising Paul and the staff for their support in selecting and customizing the perfect ring, ensuring a comfortable experience without any pressure.
Worst Review:
A review from Chris, although generally positive, included a minor complaint about feeling rushed during a visit, suggesting the staff should ensure every customer feels adequately attended to, especially considering the premium pricing.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff:
- Paul A. Cozzi Jr.
- Paul A. Cozzi III
Positivity Score: 97%
Total Customer Feedback Reviewed: 226
Store Phone Number: 6107891007