Creative Touch Jewelers, located at 1220 Master St, Suite D, Corbin, KY 40701, is a well-regarded establishment specializing in the creation of engagement rings and other jewelry services. With over 40 years of experience, owners Craig Jasper and Teresa Carpenter lead a dedicated team committed to providing excellent customer service. They are known for their personalized approach to crafting engagement rings, making customers feel valued throughout the process.
In reviewing a total of 41 reviews from various platforms, the sentiment reveals a generally positive atmosphere surrounding the store, with a score of 75% positive, 15% neutral, and 10% negative. Customers frequently praise the store for its friendly and knowledgeable staff and the quality of their jewelry. Positive comments often highlight the exceptional service received during custom ring creation and repairs.
However, some negative feedback points to concerns about high prices and specific customer service issues, indicating that while many leave satisfied, not all experiences meet expectations.
The store operates with the following hours:
- Monday: 9 AM - 5 PM
- Tuesday: 9 AM - 5 PM
- Wednesday: 9 AM - 5 PM
- Thursday: 9 AM - 5 PM
- Friday: 9 AM - 5 PM
- Saturday: 9 AM - 2 PM
- Sunday: Closed
Staff Members:
- Craig Jasper
- Teresa Carpenter
Best Review: A customer, Larry Beattie, noted that this store is the only jeweler in the area and expressed that it is worth the drive due to their outstanding service.
Worst Review: Patricia G. shared a negative experience regarding an engagement ring resizing recommendation that led to her losing her ring, followed by unsatisfactory customer service when she sought assistance.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 41
Store Phone Number: 6065239261