Crest Jewelers, located at 1296 W Capitol Ave, West Sacramento, CA 95691, is a family-owned jewelry store celebrated for its excellent engagement ring creation and a variety of other jewelry services. The store operates in Yolo County and has garnered a total of 52 reviews.
The staff, including members like Steve and Chris, are often praised for their professionalism and friendliness. Many customers commend the store's ability to craft unique engagement rings and provide high-quality repairs and custom jewelry design services. The atmosphere is described as welcoming, with a strong emphasis on customer care, making it a cherished local business.
However, there have been sporadic negative reviews. Some customers reported experiencing unprofessional behavior from the staff, raising concerns about customer service in specific instances.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
**Highlight Reviews**:
**Best Review:** Dawn expressed satisfaction with the remodeling of her wedding band and praised the reasonable pricing, noting the acceptance of scrap gold in the remake process.
**Worst Review:** Heaven shared a troubling experience regarding the handling of her jewelry, alleging that her bracelet was switched after leaving it for engraving, which caused her to distrust the business.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday: 10:30 AM - 5:00 PM
- Tuesday: 10:30 AM - 5:00 PM
- Wednesday: 10:30 AM - 5:00 PM
- Thursday: 10:30 AM - 5:00 PM
- Friday: 10:30 AM - 5:00 PM
- Saturday: 10:30 AM - 4:00 PM
- Sunday: Closed
Staff Members:
- Steve
- Chris